About Us

Welcome to Della dale, where compassionate care meets the comfort of home. Our commitment is to provide a supportive environment that respects the individuality of each of our consumers.


At Della dale, we prioritize creating a sense of community and well-being. Our facilities are designed to be safe and accessible, offering a variety of living spaces that cater to the needs and comforts of our consumers. From our peaceful gardens to our welcoming communal areas, every detail is considered to enhance the living experience.


Nutrition is key to well-being, which is why our dining services feature rotating menus that include a variety of healthy, enjoyable options. We cater to all dietary needs, ensuring that every meal is not only nourishing but also satisfying.


Our team at Della dale consists of dedicated care staff, nurses (including psychiatric nurses), lifestyle staff, administrative personnel, and kitchen and laundry workers. Our management team is on-site seven days a week to ensure that every aspect of care is covered, ensuring comprehensive care tailored to the specific needs of our consumers.


We believe in enriching the lives of our consumers through personalized care, fostering an environment that is both nurturing and empowering. Thank you for considering Della dale. We are dedicated to making every day meaningful and fulfilling for you and your loved ones.


Vision

Della dale Aged Care aspires to be a leader in providing inclusive care for aged individuals with dementia or mental health conditions. We aim to transform community perceptions of aging and aged care, enhancing both the understanding and professional skills within the sector.


Mission

Della dale Aged Care is dedicated to providing accessible, affordable, and inclusive aged care. We advocate for comprehensive healthcare and a fulfilling lifestyle for all our consumers, regardless of their background or condition, fostering a sense of family and community engagement.


Values

  • Freedom and Transparency: Empower decision-making that benefits our care recipients, colleagues, and organization, while maintaining openness and accountability in all actions.

  • Knowledge and Communication: Commit to ongoing education to keep our practices current and effective, and ensure all communication is positive and constructive.

  • Respect and Individuality: Honor the dignity of everyone, recognizing and valuing individual differences in culture, experience, and beliefs.

  • Purpose and Success: Deliver our services with passion and pride, striving to make Della dale the preferred home for our residents, an excellent workplace for our staff, and a leader in the sector.



Why Choose Delladale

Choosing Della dale for your loved one’s care can be a decision driven by many supportive and unique aspects of the facility that stand out in the aged care industry:

  • **Community and Family Atmosphere**: Della dale prides itself on being a small, family-owned facility where each staff member knows every consumer personally, allowing for a deeper level of care and understanding. This closeness creates a community where no one is segregated due to mental health issues or dementia, supporting a vibrant and inclusive living environment.
  • **Expertise in Specialized Care**: The care at Della dale is managed by psychiatric nurses, adding a layer of specialized psychiatric skills to the daily management. This is particularly beneficial for consumers with complex needs, such as those with PTSD, chronic pain, anxiety, or depression. The staff’s experience includes working in highly regarded psychiatric units, which adds to their capability to handle a variety of medical and psychiatric conditions.
  • **Dynamic Lifestyle and Engagement**: The lifestyle choices and activities at Della dale are tailored to keep life engaging and fulfilling for its consumers. Suggestions for activities are taken seriously, with past activities ranging from beach trips to attending major theater productions. There is a focus on creating a rich social environment with events that cater to a variety of interests, including annual traditions and regular outings.
  • **Transparent and Collaborative Care Planning**: Clinical decisions at Della dale involve a collaborative approach among the directors, doctors, nurses, carers, and families, ensuring that all aspects of a consumer's care and treatment are thoroughly discussed and agreed upon.
  • **Accessibility and Community Connection**: The facility works closely with local schools and community groups, helping to integrate the younger generation with the elderly and fostering a community that is comfortable and familiar with aged care. This connection helps promote a positive perspective on aging and dementia care within the broader community.

Della dale's approach to aged care is centered around creating a supportive, engaging, and professionally managed environment, making it a commendable choice for those seeking a place that offers more than just care, but a place to thrive.


Meet Our Team at Della dale

At Della dale Aged Care, our dedicated team is at the heart of everything we do. Our multidisciplinary staff works tirelessly to ensure the highest quality of care and life enrichment for our consumers. From clinical care to culinary delights, our team's expertise and compassion shine through in every aspect of our service.

  • **Clinical and Care Staff**
    Our clinical team is led by the Director of Nursing (DON), who is deeply involved in both clinical coordination and hands-on care, ensuring a high ratio of registered nurses to consumers. This hands-on approach allows for responsive, high-quality clinical care across all levels. On any given shift, the DON is often directly involved in providing care, supported by additional nursing staff, ensuring that we maintain a robust level of care for our 25 consumers.
  • **Lifestyle Team**
    Our Lifestyle team is dedicated to enriching the lives of our consumers through a variety of engaging and meaningful activities. They are committed to creating a dynamic and fulfilling environment where every consumer can participate in activities that are not only fun but also cater to their personal interests and wellness. This team's creativity and enthusiasm are crucial in providing a vibrant, active, and joyful atmosphere within our community.
  • **Administration**
    Our administration is handled by a dedicated professional who ensures the smooth operation of Della dale behind the scenes. From managing appointments to handling inquiries, this role is pivotal in supporting both the staff and the needs of our consumers.
  • **Kitchen and Laundry Teams**
    The heart of our home extends to our kitchen, where our cooks and kitchen assistants prepare nutritious and delicious meals tailored to the preferences and dietary needs of our consumers. Our in-house laundry team ensures that all aspects of consumer care are met with promptness and attention to detail, reflecting the home-like environment we cherish.
  • **Skill Sharing and Flexibility**
    Unique to Della dale, our staff often wear multiple hats, skill sharing across different roles suited to their training and certification. This adaptability not only enhances their professional growth but also ensures a dynamic and responsive care environment where the needs of our consumers are promptly met.
  • **Management and Operations**
    Management at Della dale is never behind closed doors. Our operations manager handles crucial back-of-house tasks including accounts and rostering, ensuring smooth day-to-day operations. Meanwhile, the DON frequently works alongside frontline employees, fostering a culture of accessibility and inclusiveness. Management makes it a point to have an active presence 7-days a week, so you will always see someone on weekends and most public holidays.
  • **Contracted and Allied Health Staff**
    To complement our in-house expertise, we contract allied health professionals, including physiotherapists and podiatrists, ensuring that our consumers receive comprehensive care. Ancillary services such as hairdressing are also available, contributing to the overall well-being and self-esteem of our consumers.

At Della dale, we believe that our team’s commitment to cross-disciplinary collaboration and their unwavering dedication to our consumers’ care makes us a standout choice for aged care. Our staff is more than just caregivers—they are an extended family to the people who make their home with us.